Right of Withdrawal

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it: unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at labuoutfits@gmail.com. 

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package.
Items sent back to us without first requesting a return will not be accepted.

You can always contact us with any return-related questions at labuoutfits@gmail.com.

Damages and Issues

Please inspect your order upon receipt and contact us immediately if the item is defective, damaged, or if you receive the wrong item. We’ll evaluate the issue and do our best to make it right.

Exceptions / Non-Returnable Items

Certain types of items cannot be returned, including:

  • Perishable goods (such as food, flowers, or plants)

  • Custom products (like special orders or personalized items)

  • Personal care goods (such as beauty or hygiene products)

  • Hazardous materials, flammable liquids, or gases

Please contact us if you have questions or concerns about your specific item.

Please note: Sale items cannot be returned.

We also do not accept returns for gift cards.

Exchanges

The fastest way to ensure you get what you want is to return the item you have. Once the return is accepted, you can place a new order for the desired item.

European Union 14-Day Cooling-Off Period

If your order is shipped to the European Union, you have the right to cancel or return your purchase within 14 days, for any reason and without justification.

As with our standard return policy, items must be in the same condition that you received them: unworn or unused, with tags, and in their original packaging. You’ll also need the receipt or proof of purchase.

Please note: Sale items are excluded from this right and cannot be returned.

Refunds

We’ll notify you once we’ve received and inspected your return, and let you know whether the refund has been approved.
If approved, your refund will be processed automatically to your original payment method within 10 business days.

Please note that it may take additional time for your bank or credit card company to process and post the refund.

If more than 15 business days have passed since your return was approved, please contact us at labuoutfits@gmail.com.